Privacy Policy

Privacy Policy

Introduction

Welcome to https://hatta-tour-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from visitors and users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://hatta-tour-dubai.terratrek.net.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team via emails, phone calls, text messages, or other communication channels.

Please note that this policy does not extend to third-party platforms, applications, or websites accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up and use our applications or services, we process your data to provide a seamless experience and fulfill service-related obligations.

  2. Website visitors: When you visit our websites linked to this policy, we may collect certain information about your device and browsing behavior for analytics and improvement purposes.

  3. Communication with us: We respect your right to communicate with our team. Whether it’s through newsletters, emails, phone calls, or text messages, we protect the data shared during these interactions.

Personal Data Collection

We collect a range of personal information to enhance our services and tailor experiences:

  1. Account Information: Details related to your user account, including usernames, passwords, and profile settings.

  2. Payment Information: Credit card or debit card details, payment history, and billing addresses required for transactions.

  3. Financial Information: Banking information, investment portfolios (if applicable), and financial transaction records.

  4. Purchase Information: Items purchased from our services, purchase frequency, and related details.

  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses to facilitate service delivery.

  6. Location Data: Geographic coordinates and location-based services usage data (with user consent) for personalized offerings.

  7. Feedback: Your reviews, comments, and suggestions help us improve; we may collect this information through surveys or direct feedback forms.

  8. Social Media Information: If you choose to connect your social media accounts, we may access your public profile information from these platforms.

  9. Product Information: Details about products you view, search for, or purchase on our sites.

We gather this data through various methods, including direct user input, automation tools, and third-party service providers.

Cookies

Cookies are small text files placed on your device to enhance user experience:

  1. Strictly Necessary: These cookies enable core functionalities like login, navigation, and access to secure areas of our site.

  2. Preference: They remember your preferences and settings for a personalized experience.

  3. Analytics: Cookies from analytics tools help us understand how our website is used, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Retention and Deletion

We adhere to data retention policies that ensure:

  • Personal Data is retained only for as long as necessary for the fulfillment of legitimate business interests or legal obligations.
  • Upon completion of these purposes, your data will be securely deleted or anonymized to protect your privacy.

Security Measures

The security of your personal data is a top priority:

  • We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, or misuse of your information.
  • Secure third-party processing partners are engaged to handle sensitive transactions and data storage, ensuring compliance with industry standards.

Children’s Privacy

We prioritize the safety of children:

  • Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.

  2. Rectification: If your data contains inaccuracies, you have the right to ask for corrections.

  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.

  4. Restriction: You may limit or restrict our processing of your information in specific situations.

  5. Portability: You are entitled to receive your personal data in a structured, commonly used format.

  6. Objection: You have the right to object to certain uses of your data.

  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or raise concerns, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy:

  • Any modifications will be posted on this page with an updated effective date.
  • We encourage users to periodically review this policy to stay informed about how we protect their data.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us at:

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection.